Location: Homebased, covering the South RegionSalary: Competitive salary + bonus and company carContract: Permanent Hours: 37.5 hours per week, Monday to Friday
Are you passionate about ensuring smooth journeys for drivers across the nation? Do you thrive in building and nurturing relationships while ensuring top-notch service delivery? If so, we have the perfect opportunity for you!
As a Regional Roadside Manager, you'll play a pivotal role in managing relationships and stakeholders within the National Highways Vehicle Recovery scheme (NHVR) and FMG's RRRM network. Your main responsibilities include ensuring compliance, performance, and continuous improvement of service provision at the regional level.
You'll be at the forefront of developing key relationships at Regional Operational Centers (ROCs) and Outstations, driving innovation, and sharing best practices at a national level.
What's in it for you?
Salary- Competitive salary + bonus and company car Annual leave- 24 days, rising to 26 with length of service. Of course, you'll have public holidays too and we'll even help you celebrate with an extra day off for your birthday!Pension- 3% Employer Contributions.Financial Benefits- save-as-you-earn scheme, employee referral scheme- earn £1,000 per person you successfully refer, free life assurance and access to our Benefits App offering unlimited access to a huge range of retailer discounts and cashback deals (incl. Tesco, Asda, Currys, B&Q & Wickes to name just a few).Lifestyle & Wellbeing Benefits- discounted & flexible gym memberships, eye care vouchers, a cycle to work scheme, a 24/7 Employee Assistance Programme with an NHS Approved mental well-being mobile app.Motoring Benefits- access to an employee vehicle-leasing scheme, discounted vehicle repairs and discounts on weekend vehicle hire and van hire.Community- Great working environment in our new offices with fantastic modern break out areas, free car parking, onsite canteen, kitchen facilities, TV area, and shower facilities for those that want to take advantage of the cycle to work scheme.FMGive- Ditch the desk and have a fully paid working day each year dedicated to volunteering support for our amazing local charities! Not to mention getting involved in our fantastic fundraising events that regularly take place in and out of the office.
About you
- First of all, you are an experienced relationship manager of VRO's within a fast moving, dynamic and innovative business environment.
- You have a good work base knowledge of processes and practices operating within the wider recovery industry and RRRM VRO network.
- You have excellent communication and interpersonal skills are necessary to enable the building of effective working relationships between the National Highways and RRRM VRO network.
- You have the ability to influence others and an eye for detail to ensure a high standard is consistently delivered. Good commercial understanding with the ability to identify areas of improvement which in turn will have an impact on cost control and service improvement.
About us
FMG is the UK's leading independent provider of fleet incident management and specialist vehicle recovery services. We provide outsourced incident management support, specialist rapid response and recovery management to a wide range of insurers and blue light services.
We put our customers at the heart of everything we do, making their lives easier and taking the stress out of accidents. Our commitment to customer service is what sets us apart.
Be part of our future
If you're ready to make a difference on the roads and drive success in a rewarding role, apply now to join our team as a Regional Roadside Manager! Your journey towards a fulfilling career starts here.
